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Perehdytysprosessin kehittäminen hotellin vastaanotossa
(2022)
Tämän toiminnallisen opinnäytetyön tarkoituksena oli hyödyntää jo ennestään olemassa olevia materiaaleja ja luoda sen pohjalta päivitetty perehdytysmateriaali perehdytysprosessista majoitusalan toimeksiantajalle. Tutkimus suunnattiin hotellin...
Rekrytointiprosessi ja työntekijäkokemus kohdeyrityksessä
(2023)
Opinnäytetyön tarkoituksena oli kehittää case-yrityksen rekrytointiprosessia sekä tutkia, millaisena case-yrityksen työntekijät näkevät rekrytointiprosessin, työntekijäkokemuksen ja työhyvinvoinnin toteutuvan organisaatiossa. Työn tavoitteena oli...
The purpose of the thesis was to improve the recruitment process of the case company and to investigate how employees perceive the recruitment process, employee experience, and well-being within the organization. The goal was to implement a functional recruitment process that supports employee experience in the case organization. Additionally, through research interviews, the aim was to assess the current state of employee experience and well-being. Simultaneously, there was an aspiration to strengthen the employer brand of the case company. The thesis was conducted as a qualitative research study with development included in the case study. The research methods employed included thematic interviews and content analysis. The theoretical framework drew upon various sources relevant literature and specialized companies within the field. Eight employees from the case organization were interviewed, providing in-depth insights into employee experience, a crucial factor of success of any company. Through the analysis of the interview data, areas for development were identified, particularly in supervisor work, salary and compensation, communication and guidelines, as well as training opportunities. Based on these development ideas and by following an effective recruitment process, the case company has the potential to build a better employee experience and employer brand for the future, thereby enhancing workplace well-being and satisfaction....
The purpose of the thesis was to improve the recruitment process of the case company and to investigate how employees perceive the recruitment process, employee experience, and well-being within the organization. The goal was to implement a functional recruitment process that supports employee experience in the case organization. Additionally, through research interviews, the aim was to assess the current state of employee experience and well-being. Simultaneously, there was an aspiration to strengthen the employer brand of the case company. The thesis was conducted as a qualitative research study with development included in the case study. The research methods employed included thematic interviews and content analysis. The theoretical framework drew upon various sources relevant literature and specialized companies within the field. Eight employees from the case organization were interviewed, providing in-depth insights into employee experience, a crucial factor of success of any company. Through the analysis of the interview data, areas for development were identified, particularly in supervisor work, salary and compensation, communication and guidelines, as well as training opportunities. Based on these development ideas and by following an effective recruitment process, the case company has the potential to build a better employee experience and employer brand for the future, thereby enhancing workplace well-being and satisfaction....
Markkinointiprosessin kehittäminen prosessikuvauksen avulla
(2020)
Tämän toiminnallisen opinnäyteyön tarkoitus oli toteuttaa Clas Ohlsonin markkinoinnin prosessin prosessikaavio sekä kehittää siitä paranneltu versio viitekehystä ja tutkimusmenetelmiä hyödyntäen. Tavoitteena oli selvittää, kuinka markkinoinnin...
Hackathon-tapahtuman konseptointi palvelumuotoilun avulla - Case: Espoon kaupungin sisäilma-hackathon
(2021)
kehittämisen ja konseptoinnin tukena. Palvelumuotoilun ominainen asiakaskeskeinen ajattelutapa oli tämän tapahtumakonseptin luonnin keskiössä. Toimeksiantajana opinnäytetyöllä toimi Espoon kaupunki. Laurea-ammattikorkeakoulu järjesti Espoon kaupungin sisäilma...
Logistiikkaoperaattorin arvontuotto Foodservice-toimijalle
(2020)
Opinnäytetyö käsittelee logistiikkaoperaattorin arvontuottoa foodservice-toimijalle. Opinnäytetyön tarkoituksena on pyrkiä kehittämään asiakastutkimuksen perusteella toimintaratkaisu- ja logistiikkaoperaattorille foodservice...
Oman työn kehittäminen: toimipaikan toiminnan aloitus- ja lopetusprosessit
(2020)
Tämä opinnäytetyö on päiväkirjamuotoinen seuranta liiketoimintayksikön palveluvastaavan työtehtävistäni terveysalalla toimivassa yrityksessä. Opinnäytetyön keskeisenä tavoitteena on kehittää omaa työskentelyäni toimipaikan toiminnan aloitukseen ja...
This thesis is a diary-type follow-up of the author’s service supervisor duties in business unit in a company operating in the health field. The main objective of the thesis is to develop in the author’s own work relating to the operational processes related to the start and closure of the business facility’s operations, which is part of the author’s job description in the company. The development task focuses on the review of the activities included in the entity, related responsibilities and the flow of communication. The objective is to increase the operations’ efficiency, clarify work tasks and improve well-being at work. The development task was done as a qualitative study by observing the author’s work and on the basis of it, the theoretical frame of reference has been formed. Observations made during the progress of work are developed and examined from the perspective of management, with a special focus on the management of activities and its impact on well-being at work. The thesis examines current operating methods as well as existing guidelines and materials for implementing the functions. Based on the observations made, the activities are developed in accordance with the theoretical source materials. During the development work, new organizational and operational process descriptions were prepared, and a project calendar was developed as a tool to support the author’s work related to the start-up and closure processes of the business facility. Operating instructions for the management system and contract information are also created as by-products. The work also identifies other broader management problems and highlights points that should be considered in the further development of the company operations in order to make our work more efficient. This development work highlights how small actions affect the smoothness of the whole, both in terms of work efficiency and employee motivation and well-being, and how important it is to study the details of the operation as well as the larger whole in order to create a high-quality progress of the activity....
This thesis is a diary-type follow-up of the author’s service supervisor duties in business unit in a company operating in the health field. The main objective of the thesis is to develop in the author’s own work relating to the operational processes related to the start and closure of the business facility’s operations, which is part of the author’s job description in the company. The development task focuses on the review of the activities included in the entity, related responsibilities and the flow of communication. The objective is to increase the operations’ efficiency, clarify work tasks and improve well-being at work. The development task was done as a qualitative study by observing the author’s work and on the basis of it, the theoretical frame of reference has been formed. Observations made during the progress of work are developed and examined from the perspective of management, with a special focus on the management of activities and its impact on well-being at work. The thesis examines current operating methods as well as existing guidelines and materials for implementing the functions. Based on the observations made, the activities are developed in accordance with the theoretical source materials. During the development work, new organizational and operational process descriptions were prepared, and a project calendar was developed as a tool to support the author’s work related to the start-up and closure processes of the business facility. Operating instructions for the management system and contract information are also created as by-products. The work also identifies other broader management problems and highlights points that should be considered in the further development of the company operations in order to make our work more efficient. This development work highlights how small actions affect the smoothness of the whole, both in terms of work efficiency and employee motivation and well-being, and how important it is to study the details of the operation as well as the larger whole in order to create a high-quality progress of the activity....





